All our service offerings—available from the smallest work order to the management of your largest project—reduce your costs for routine and preventive maintenance. Our services help you to sustain a safe and attractive facility for your tenants and occupants.
Outsourcing facility maintenance and repair to a third-party company is a highly effective means to fixing costs and better managing peaks in service requests. Outsourcing also allows you to strategically focus your resources on delivering your true value differentiation in the marketplace.
Integrated Service Delivery
Through integrated service delivery, field managers and site supervisors coordinate scheduling of regular, periodic and preventative maintenance services. This collaboration ensures that routine cleaning and maintenance is performed on schedule and on budget. For example, building owners and property managers can optimize service timing for maintenance, janitorial, floor care and specialty services.
Elite provides emergency response services for your facility. A team of full- and part-time staff monitors operations 24 hours a day, 7 days a week, processing thousands of service orders per year. The emergency contact center is a vital link between you and the skilled personnel and local emergency responders who can help remediate facility emergencies. Elite assures service level response (SLR) times within agreed-upon limits for each facility. SLRs are critical to our ability to exceed your expectations in responding to your needs.
At Elite, we build quality into every phase of our work: from planning to process to performance. Highly-trained engineers, innovative techniques, and efficient and wellmaintained equipment all contribute to the quality of work performed at all our facilities.
Elite assures customer satisfaction by certifying each work order 24 hours after the completion of a job. For larger projects, periodic quality inspections help to ensure work is being performed to specifications and expectations. If for any reason you are not satisfied with a service, Elite will immediately remediate any issue with the worked performed. At Elite, we stand by our craftsmanship. This is our commitment.